Under minimal oversight, incumbents perform a variety of complex clerical tasks. Incumbents typically are assigned to service areas where they serve as the primary clerical support; incumbents assigned to instructional area offices serve as the primary clerical support in the absence of the administrative assistant.

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Answer telephone, deliver messages, and prepare meeting rooms; communicate with students, faculty, staff, and the public to disseminate or explain information; assist with student enrollment at peak periods; review files, records, and other documents to respond to requests and inquiries from students, faculty, staff, and the general public to provide information on services, policies, and procedures, and refer to other campus programs or departments as appropriate; compile, assemble, copy, sort, and file documents, records of office activities, transactions, etc., appropriate to the department; compute, record, update, and proofread data, schedules and other information, and assist with completing reports; process and post outgoing mail and distribute incoming mail, packages, and other materials, and track postage meter usage; arrange for office equipment servicing and maintenance; inventory and order office supplies; compose letters, purchase orders, reports and other correspondence, input purchase requisition information; assist in the recruitment, training and oversight of temporary employees; maintain campus information and District forms; perform related duties as assigned.

Complete requisitions, obtain bids and quotes for contracts and maintenance agreements, and follow-up with vendors on invoices or purchase orders; complete work schedules and arrange appointments; attend staff meetings and workshops as required; assist students and staff with problems, testing requirements, services, and/or records; arbitrates complaints/concerns and if necessary, refer such issues to appropriate person.

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