Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Your salary will be determined by your qualifications, experience, and education.

Job Summary

Please Note: This is a fully remote position with a primary focus on serving the Upper Peninsula region of Michigan. Regular travel within this region will be required.

Come join a team of passionate individuals at a non-profit serving Michigan's public Universities and Colleges, K-12 EDU, Libraries, Governmental, Healthcare, Tribal and other Michigan Non-profit organizations for over 56 years! You will be an integral part of the Merit team as a dynamic and innovative team member ready to contribute to and execute the mission of Merit.

Reporting to the Director of Member Engagement, you will identify, organize, and execute efforts to support the needs and strategies required of our Upper Peninsula Michigan region members. You will also be part of Merit's Moonshot initiative, an effort to assess and address the digital divide for Michigan communities. This role includes coordinating regional Member needs, broadband expansion, business development, and strategic engagement. You will develop and implement strategic plans to include analysis of member needs and service requirements, including on-going outreach and support. You will be the primary account manager for key accounts also supporting strategy and business development, service sales, and recruitment to support the following:   

You will work both independently and within a team environment as well as across the organization with other Merit departments. You should be able to manage multiple projects and opportunities in addition to prioritizing and managing your work schedule in a fast-paced environment.  

You will become a Subject Matter Expert in local and regional strategic ecosystem building as it relates to network and security technology services, community building, and broadband infrastructure. In addition to care and maintenance of existing Member organizations in the assigned region, this position will focus on the development of community ecosystems and strategic relationships throughout the state. 

As an effective team member, you will be a highly organized self-starter, able to work under deadlines, able to juggle multiple assignments simultaneously, proactive, and willing to continually learn.

To learn more about Merit Network, please visit our website: https://www.merit.edu/ 
 

What You'll Do

Essential functions for this position are followed by an (E). 

As the Community Engagement Manager for the Upper Peninsula Region, your key responsibilities include, but are not limited to:

Engagement & Procurement Activities (70%):

Sales Engineering (20%):

Development & Support (10%):

Other Duties 
Please note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of you for this job. Responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility
This position does not require any supervisory responsibility. 

Work Environment
This position operates in a professional office environment. You will routinely use standard office equipment such as computers, phones, photocopiers, cloud-based systems, and AV/teleconferencing software and equipment. 

Position Type/Expected Hours of Work
This is a full-time, remote position. Though the typical work schedule is 8am - 5pm Monday through Friday for most staff, your work schedule will be determined by your supervisor and may change if necessary. There may be some occasional work required outside of the established schedule, which may include weekends and holidays.

If/when required to be on-site, you will report to our main office at: 
    880 Technology Dr., Suite B
    Ann Arbor, MI 48108
 

Required Qualifications*

Desired Qualifications*

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

We are committed to offering a high-quality benefits package to support staff and their families. Learn more about our 2:1 retirement matching, healthcare plans with nationwide coverage including prescription drug coverage, multiple dental plans, a vision plan, flexible spending account, well-being programs, long-term disability, automatic life insurance, general legal services, multiple early childhood centers, time away from work and work-life programs to promote balance. Learn more at http://careers.umich.edu/benefits/ 

Relocation assistance is not available for this position.

Physical Demands
The physical demands described here are representative of those that must be met by you (with or without accommodations) to perform the essential functions of the job.

You must frequently work at a computer station, answer telephone calls, emails, and other forms of customer/client communication. You may on occasion move items of varying sizes and weights throughout the office or building.

Travel
Regular travel within the Upper Peninsula Region is required.

Background Screening:
The University of Michigan/Merit Network conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks in compliance with the Fair Credit Reporting Act.

Application Deadline:
Job openings are posted for at least seven (7) calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

 

Contact Information

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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