Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help improve health and eliminate inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!

At COH, we strive for: Caring for Families. Improving Lives. Leading Change

Our Approach and Values:

We care for families by providing direct services with a focus on prevention, healing, and wellness.

We improve lives by building on families’ strengths, honoring their choices, and taking a whole-family, multi-generational approach.

We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.

We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.

We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.

Position Summary: The Director of the WIC (Women, Infants, and Children) Program provides leadership to WIC staff to ensure adequate support and training, coordination of efforts across COH departments, delivery of high quality and evidence-based services, as well as responsible use of resources. This position also provides oversight to the WIC program ensuring that staff activities meet requirements of the grant and WIC model. The WIC Program Director reports to the Senior Director of Maternal and Child Health and is responsible for the supervision of the WIC Nutritionist and a team of four WIC Nutritionist Assistants.

The salary for this position ranges between $95,000 - $105,000 annually and the offer amount is determined by the candidate's education, qualifications, and experience. Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

• Develops goals and objectives for the Annual Plan of Program Operations and ensures implementation in accordance with the requirements of DC Health, Community Health Administration, WIC State Agency, in collaboration with Program and Site Nutritionist and Breastfeeding Coordinator(s) as appropriate.
• Ensures that health and nutritional assessments of WIC applicants are completed daily to determine medical/nutritional risk, including assessment of medical history, health data, hematological, dietary measures and breastfeeding goals;
• Plans and coordinates outreach and other program activities with COH clinic staff, health care providers, and community-based organizations to identify potential WIC participants; Ensures that outreach activities are directed at the highest priority groups, such as pregnant and breastfeeding women, and infants less than 12 months of age, in order to meet performance standards.
• Develops and/or approves nutrition education and breastfeeding activities, lesson plans materials, visual aids, etc., and ensures that State Agency approvals of such materials are secured, as required
• Develops and implements policies and procedures to ensure that documentation of services and accountability of property are maintained as required by the State Agency and Federal rules/guidelines
• Plans and conducts special initiatives according to the project work plan directed at assuring that performance standards are reached or surpassed in the area of program utilization, priorities served, nutrition services and other key performance areas and measures progress quarterly.
• Maintains liaison with the WIC State Agency and attends monthly meetings for local implementing agencies, quarterly nutrition education training, and other local and national WIC meetings.
• Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed. Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
• Applies principles learned through diversity, equity, and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate.
• Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
• Monitors HANDS database daily to ensure that notes, assessments, and data related to family health is entered appropriately. Provides regular feedback to supervisees on the administrative aspects of their work.
• Ensures that the local program adheres to all Federal and State regulations and guidelines. Ensures accurate and timely submission of required reports to DC Health.
• Oversees proper certification of eligible WIC applicants.
• Ensures that procedures are in place for individuals to receive or are provided referrals to health services, breastfeeding and other community health and nutrition programs as needed to address social and health needs of applicants.
• Directs and coordinates a referral system with health care providers and other community health and nutrition programs.
• Directs all aspects of the local program component of the food delivery system including distribution of the WIC benefits to participants and assurance of safeguards for WIC benefits.
• Develops criteria for evaluation at the start of each grant cycle, conducts evaluation quarterly, and assesses progress on a continual basis.
• Documents any relevant patient encounters, including face to face, telephone, and electronic communications, in eCW within 3 business days.
• Completes other duties as assigned.*

Minimum Qualifications:

• Master's degree in clinical nutrition, nutrition science, dietetics or nutrition-related field required.
• Current license as a dietitian or nutritionist (LD, LN) in the District of Columbia required.
• Three years of experience in planning and program development within a health or community nutrition program including supervising personnel.
• Non-supervisory professional level experience in a WIC Program may be substituted for up to two years.
• Proof of required vaccinations is required. This includes, but may not be limited to, Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
• Experience providing culturally competent, patient-centered education in a low-income setting highly required.
• Ability to multi-task and problem solve required.
• Ability to work in a fast-paced, team-based setting required.
• Ability to work flexible hours (i.e. evenings, weekends) to provide increased access to patients required.
• Ability to travel to other sites for the purposes of training, meetings, and providing cross-coverage required.
• Experience in community health center setting preferred.
• All Health Staff must receive the required vaccinations. This includes annual flu and covid vaccines. Medical or religious exemptions may be requested.

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:

• 8-hour workdays, which include a paid lunch
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
• Annual performance-based raises, up to 5% of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
• Ongoing internal leadership training for supervisors
• Diversity, equity, and inclusion training and initiatives for all staff
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance, short-term disability, and long-term disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.

Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, 2021, AND 2024 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.